Payment Policy

At Elegant Wall Decor, we aim to make your shopping experience seamless, secure, and enjoyable. Our Payment Policy is designed to provide clarity regarding the payment options we accept, how we handle transactions, and the steps you can take to ensure a smooth checkout process. We prioritize the security of your financial information and strive to ensure that your order is processed efficiently.

1. Accepted Payment Methods

We offer a variety of convenient and secure payment methods to cater to our customers’ preferences. You can complete your purchase using any of the following payment options:

• Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: You can use PayPal to make a payment directly from your PayPal account or with your credit/debit card through PayPal’s secure payment gateway.
• Other Payment Methods: Depending on the region, we may also accept other forms of payment such as Apple Pay, Google Pay, or other third-party services.

We ensure that all payments are processed through secure, encrypted platforms to protect your sensitive information during the transaction.

2. Order Processing and Payment Confirmation

After you have selected your products and are ready to check out, you will be prompted to enter your payment information. Once you provide your payment details and complete the transaction, we will send you an order confirmation email. This email will include the details of your purchase, such as the items, shipping address, and the total amount charged.

Please note that your order will only be processed once your payment has been successfully confirmed. If for any reason your payment is not successful, your order will not be processed, and you will be notified to provide an alternative payment method.

3. Payment Security

At Elegant Wall Decor, we take the security of your payment information very seriously. We use industry-standard encryption technology (SSL) to ensure that your personal and financial data is protected throughout the payment process. We work with trusted payment service providers that are PCI DSS-compliant (Payment Card Industry Data Security Standard) to safeguard your information.

Your payment details are never stored on our servers. Instead, they are securely processed by our payment gateway partners, who are committed to ensuring the highest levels of security.

4. Billing Information

When making a purchase, you are required to provide accurate billing information, including your name, billing address, and payment details. It is important to ensure that the information you provide is correct and up to date, as incorrect or incomplete billing details may result in delays or issues processing your order.

5. Order Total and Currency

All prices displayed on our website are in USD (U.S. Dollars). The total amount payable for your order includes the cost of the products, applicable taxes (if any), and shipping fees. Shipping fees are applied based on the total amount of your purchase:

• Free Shipping: Orders over $59.99 are eligible for free shipping.
• Shipping Fee: For orders under $59.99, a shipping fee of $5.99 will be applied.

The shipping cost will be calculated at checkout and will be reflected in the final order total.

6. Sales Tax

Sales tax will be applied to your order where applicable. The sales tax rate depends on the location of your billing address. During the checkout process, you will be able to view the exact amount of tax that will be added to your order.

If you are tax-exempt, please contact us at [email protected] before placing your order so that we can assist you with the necessary documentation.

7. Currency and International Orders

For international orders, the payment will be processed in USD, and the exchange rate applicable to your currency will be determined by your payment provider (e.g., your bank or credit card issuer). Please be aware that you may incur additional charges, such as foreign transaction fees, imposed by your bank or payment provider.

8. Payment Declines and Errors

In the rare event that a payment is declined or there is an error during the payment process, we will notify you via email or phone (if provided) with information on how to resolve the issue. You may need to contact your bank or payment provider to clear up any issues that may prevent your payment from being processed.

If your payment is declined due to insufficient funds or other reasons, we encourage you to provide an alternative form of payment to complete your purchase.

9. Refunds and Cancellations

Once a payment has been processed and an order has been confirmed, it is generally final. However, if you wish to cancel your order or request a refund, please refer to our Return Policy for more details on how to initiate the process. Refunds will be issued to the original payment method, and depending on the payment provider, it may take several business days for the funds to appear in your account.

10. Contact Us

If you have any questions or concerns about our Payment Policy, or if you need assistance with a payment issue, please feel free to reach out to us. You can contact us via email at [email protected], and we will respond to your inquiry as quickly as possible.

At Elegant Wall Decor, we aim to make your shopping experience as easy and enjoyable as possible. Thank you for choosing us for your wall decoration needs!